Terms of service

Welcome to BUFFTEK™. These Terms of Service govern your use of our website and services. By accessing or purchasing from BUFFTEK™, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our website.

1. Business Information

BUFFTEK™ is a South African-based online business operating from Witbank, Mpumalanga, specializing in the sale of multi-tools and related accessories.

2. Use of Website

By accessing our website, you confirm that you are at least 18 years old or are accessing the site under the supervision of a parent or guardian. You agree to use this website for lawful purposes only and in accordance with these Terms.

3. Product Information

We strive to ensure that all product descriptions, images, and prices are accurate and up to date. However, BUFFTEK™ reserves the right to correct any errors, inaccuracies, or omissions and to update or change product information at any time without prior notice.

4. Orders and Payments

All orders placed through our website are subject to acceptance and availability. Prices are displayed in South African Rand (ZAR) and include applicable taxes unless otherwise stated.
Payment must be made in full at the time of purchase using the approved payment methods provided at checkout.

5. Shipping and Delivery

BUFFTEK™ currently ships within South Africa only.
Delivery times may vary based on location and courier availability. Once your order has been dispatched, you will receive tracking information. BUFFTEK™ is not liable for delays caused by third-party couriers or circumstances beyond our control.

6. Returns and Refunds

We want you to be completely satisfied with your purchase.

Returns are accepted within 7 days of delivery, provided items are unused, in their original packaging, and accompanied by proof of purchase.

Refunds will be processed once the returned product has been inspected and approved.

Shipping fees for returns are the responsibility of the customer, unless the item was defective or incorrectly supplied.

Please contact our support team at info.bufftek@gmail.com to initiate a return.

7. Customer Information and Privacy

BUFFTEK™ collects personal information such as your name, address, contact details, and payment information at checkout solely for the purpose of processing orders, deliveries, and customer communication.
All customer information is stored securely and handled in compliance with the Protection of Personal Information Act (POPIA).

Your information will not be sold or shared with third parties except where required to complete your order (e.g., courier or payment service providers).

8. Intellectual Property

All content on this website, including text, images, logos, product descriptions, and design elements, is the intellectual property of BUFFTEK™ and may not be reproduced, copied, or distributed without prior written consent.

9. Limitation of Liability

BUFFTEK™ shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability to you for any claim shall not exceed the amount paid for the product in question.

10. Modifications to Terms

BUFFTEK™ reserves the right to amend or update these Terms of Service at any time without prior notice. Any changes will be effective immediately upon posting on this website. Continued use of our website after such changes constitutes acceptance of the new Terms.

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of South Africa. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the South African courts.

12. Contact Information

For any questions or concerns regarding these Terms, please contact:

BUFFTEK™
Email: info.bufftek@gmail.com
Location: Witbank, Mpumalanga, South Africa