Shipping policy

Delivery Timeframe

Orders are processed and dispatched within 3-5 working days after payment confirmation. Delivery typically takes 7 to 14 days, depending on stock availability and the delivery destination.

If an item is out of stock or on pre-order, we will provide a shipping estimation on the website.

Courier Service

We partner with Aramex as our trusted courier company to ensure safe and reliable delivery. Once your parcel has been shipped, Aramex will send tracking details directly to you via email or SMS so you can monitor the status of your delivery.

Shipping Rates

Flat Rate: R99 nationwide.

Free Delivery: Orders over R1000 qualify for free nationwide delivery.

Delivery Areas

We deliver to most locations within South Africa. Remote or outlying areas may experience slightly longer delivery times.

Order Tracking

Once your order has been dispatched, you will receive tracking information from Aramex. You can use the provided tracking number on the Aramex website to check your parcel’s delivery progress.

Delivery Issues

If you experience any issues with your delivery, please contact us with your order number and tracking details so we can assist promptly.